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Saranac Lake Office

Redfield Medical Office Building
2249 State Route 86, Suite 3
Saranac Lake, NY 12983

Phone: 518-891-3845
Fax: 518-891-1236

Hours: Monday - Friday 7:45 AM - 5:00 PM

Tupper Lake Office

7 Stetson Road
Tupper Lake, NY 12986

Phone: 518-359-7222
Fax: 518-359-7664

Hours: Vary depending on physician's schedule

Phone Calls & Appointments

Phone Calls

If you are calling about a problem that may need attention that day please inform the receptionist, who will either schedule an appointment for you, or if indicated, refer your call to our nursing staff.

We reserve time in our schedule each day for patients with acute problems. If your primary care physician is not available, we will schedule your appointment with another physician in the group. Since our records are electronic, the physician you are scheduled with will have access to your medical record regardless of the office you are seen at.

For other matters, please provide as much information as possible so our receptionist can best direct your call or handle your request. Calls for medication renewals and routine questions should be made to our Saranac Lake office since we have more staff available to answer calls and handle your request.

Our phone nurses are available in our Saranac Lake office to answer routine medical questions and help with minor problems. If they are not available to take your call, please leave a brief message with our reception staff along with a phone number where you can be reached during the day. Calls concerning routine non-urgent matters are returned within 24 hours.

Requesting An Appointment

Please call in advance for routine appointments and physicals.

For acute problems, call as early in the day as possible. Our reception staff will ask the nature of your problem to appropriately schedule your appointment. If you feel you need to be seen that day or immediately, please be sure to convey this to our staff.

Our schedule is planned to accommodate same day appointments for acute problems and quite often, we can offer same day appointments for routine visits as well. Please call our office before presenting to the emergency room or urgent care facility for non-emergent problems.

As a group practice, our physicians work closely together, cover for each other, and share hospital-rounding responsibilities for the practice. One of our physicians is always available during regular office hours if you have a problem that requires attention that day.

If you are having a medical emergency – please call 911 or go directly to the emergency room.

Annual Physicals

We allow additional time for annual physicals, well-child visits and complicated problems. Please be sure to inform our receptionist if you are scheduling a physical or if you feel you require additional time with your physician. For adult patients, please bring all medications you are currently taking with you to your visit along with a list of any over-the-counter medication you take.

Well Child & Well Teen Exams

After age 2 we recommend children and teens be seen annually for a preventive visit. This allows us to monitor growth and address any age specific issues.

It has been our experience that many adolescents and teens are more comfortable with a physician of the same sex. Our physicians are sensitive to this issue and after the age of 12, if your child wishes, routine yearly visits can be scheduled accordingly.

Please note: many insurance plans only cover one preventive visit in a 12-month period. Check when scheduling to be sure it has been a full year since the last preventive visit.

Disclaimer

IMPORTANT: The content and links provided on this website are for informational purposes only. The provided information is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on this website, or at one of the websites to which we have provided a link.

If you think you may have a medical emergency, call your doctor or 911 immediately.

Copyright Adirondack Internal Medicine & Pediatrics | Saranac Lake Office 518-891-3845 | Tupper Lake Office 518-359-7222